Yesterday, on August 27, Typepad just announced they are shutting down.
Below is the text of their announcement.
This raises many questions:
1. while the text is anonymous, who took this decision? Is it Sharon Rowlands who heads Newfold Digital that seems to be the owner of typepad?
At least according to Google as the Newfold website says nothing about typepad.
"TypePad is owned by Newfold Digital, which acquired it when it merged with Web.com in 2021. Newfold Digital was formerly known as Endurance International Group, which had acquired TypePad from SAY Media." Later I find out that Newfold Digital is a joint venture between hedge funds Clearlake Capital and Siris Capital Group.
2nd question: How many people/organizations still depend on typepad?
3rd question: despite it's statement of values, how does Newfold think those people and organizations are going to manage to pivot within 30 days from typepad into another system? Where is their "focus on the customer" in this matter?
Let me quote them:
Customer focus is deeply embedded in our mindset and behaviors, guiding us in all that we do. We exist because our customers trust us with their online needs, and we take their trust very seriously. We know that we all impact customers through our work. That knowledge inspires us to always act with integrity, listen to the customer’s voice and push for the highest professional standards to reliably meet their expectations.
I can tell you I feel completely betrayed and disrespected. and I am very angry. I was a typepad customer from the very start, in 2003 so that's 22 years of blogging and more than 200 blogs. How am I supposed to adequately manage the transition of the content of even only the main 20 blogs? I don't think Sharon gave any care to the potential impact of their decision. I hope their customers will unite and revolt and make them change their minds and negotiate a better deal or face the strident music of outraged customers. I hope the media will start calling Sharon now and ask for her comments.
Here is their address:
We have made the difficult decision to discontinue Typepad, effective September 30, 2025.
What Does This Mean for You?
After September 30, 2025, access to Typepad – including account management, blogs, and all associated content – will no longer be available. Your account and all related services will be permanently deactivated.
Please note that after this date, you will no longer be able to access or export any blog content.
What Do You Need to Do?
If you need to retain your content, please export your content before September 30, 2025. After this date, your content will no longer be accessible to you and will not be available for export.
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You can find more information on exporting here.
Refunds & Final Billing
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Effective August 31, 2025, we will no longer charge you for services.
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If you have made a recent payment, we will attempt to issue a prorated refund to the payment method on file.
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Please verify that your payment method on file is up to date to ensure successful refund processing.
Have Questions or Need Assistance?
If you have any questions, please refer to our Frequently Asked Questions page here.
If you have any additional questions or need help, please open a ticket at Help > New Ticket from your Typepad account.
We truly appreciate your business and apologize for any inconvenience this may cause. Thank you for being a valued customer.
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